Refund & Cancellation Policy.
Clear terms for your workspace.
The service, contact and account information below.
Effective date: 15 October 2026
- Business name
- Jyot Enterprise
- Registered address
- Gandhinagar, Gujarat, India
- GST
- Not registered (turnover below the GST threshold); no GST is charged
- support@jyotdsa.com
- Phone / WhatsApp
- +91 95374 30101
- Support hours
- Monday to Saturday, 10:00 to 19:00 IST
Free trial first
Every plan starts with a free 7-day trial with all features, so you can check it suits you before paying.
When we refund
A duplicate or excess payment is refunded in full. The first payment for a yearly plan is refunded in full if you ask within 7 days of activation. If we cannot activate your plan after receiving payment, it is refunded in full.
When we do not refund
Monthly plans, renewals, and any period already partly used are not refunded, apart from the cases above.
Cancellation
You can cancel at any time by writing to support@jyotdsa.com or on WhatsApp +91 95374 30101. There is no automatic renewal or auto-debit: each period is paid separately. A cancelled account stays usable until the end of the period already paid, then becomes read-only, with its data kept for export as described in the Privacy Policy.
How refunds are paid
Approved refunds are sent back to the UPI ID or bank account the payment came from, within 7 working days of approval. Your bank may take a little longer to show it.
How to ask
Write to us with your company name and the UPI transaction ID. We reply within 2 working days.
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